Privacy Policy

Crestline Construction Ltd (Company No. 17315043), registered office 74 Warren Road, Croydon, CR0 6PF, England, is the data controller for information submitted through this website.

Information we collect

When you submit an enquiry, request a quote or sign up to our newsletter, we collect the details you provide — such as your name, contact details, site address and project description — solely to respond to your enquiry and deliver our services.

How we use your information

We use your contact and project details to respond to enquiries and manage active contracts on the basis of legitimate interest and, where a contract is in place, to perform that contract. Marketing emails and newsletters are only ever sent to people who have separately ticked the opt-in checkbox on our forms or signed up directly — this is always optional and never a condition of getting a quote. We do not sell or share your data with third parties for marketing purposes.

Opting out

You can withdraw marketing consent at any time by using the unsubscribe link in any email we send, or by emailing hello@crestlineconstruction.co.uk with "unsubscribe" in the subject line. Opting out of marketing does not affect our handling of an active enquiry or contract, which we retain for legitimate business and legal purposes.

Your rights

Under UK GDPR you may request access to, correction of, deletion of, or a copy of your personal data, and may object to or restrict certain processing, at any time by emailing hello@crestlineconstruction.co.uk. You also have the right to complain to the Information Commissioner's Office (ico.org.uk) if you believe your data has been mishandled.

Contact

Questions about this policy can be sent to hello@crestlineconstruction.co.uk or by post to our registered office above.